Shipping & Policies

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 7 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

If you would like to exchange or return your item, please contact me within 14 days of delivery.

Exchanges for Unwanted Items:
Once I have received your unwanted item, I will ship out a new replacement! Unwanted items must arrive undamaged. Buyer pays for return shipping to me, and Buyer pays for the replacement shipping. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Exchanges will not be offered for items damaged by the customer.

Exchanges for Items Damaged on arrival:
Proof of damage must be presented before the exchange can be started. Once I have received your damaged item, I will ship out a new replacement at no extra cost! Buyer pays for return shipping to me, and I will pay for the replacement shipping. Exchanges will not be offered for items damaged by the customer.

Refund: Once I have received your unwanted or damaged item, I will issue a Full Refund! Unwanted items must arrive undamaged. If the unwanted item is not returned in its original condition, the buyer is responsible for any loss in value. Damaged items must present proof their item was damage when they received it. Buyer pays for return shipping to me. Refunds will not be offered for items damaged by the customer.

Additional

I aim for 100% Satisfaction! If you are not completely satisfied, please let me know as soon as possible and I will do my best to handle your request! Please see my refund policy if you wish for a refund or an exchange.